Release Notes

On this first MVP (Minimum Viable Product) release, we’re aiming on having a Script Engine working regardless of how hard its management will be. Our next steps will focus on some other improvements, which includes making management easier.

  • Script execution engine

  • Script pause/resume behaviors

  • Initial/Final agreements

  • Automatic answers (based on Apex Class or Flow)

  • Automations on before/after events (dispatches any user defined Apex Class or Flow)

  • Allow user to call custom actions (under Question, when Proceeding or Finishing)

Next features coming soon

  • Improved eligibility mechanism (Typos allowed by User, Account, Contact, Case, etc.)

  • “Retry” button on Automatic answers

  • User-friendly “one page” configuration tab

  • Export/Import/Migration process

  • Older data clean up process

  • Report templates

  • Experience Cloud app for Customer Self-Service

  • Webservices API

  • Improved documentation

  • Feedback/Satisfaction engines

  • and so on… :-)